Delivery & Returns
Our Shipping Policy
📦 Shipping Policy
At Tricochain Aesthetics Store, we are committed to delivering your fashion and digital products quickly, safely, and reliably, wherever you are in the world.
🛍️ What We Ship
We offer shipping for:
Gym wear and sports apparelOutdoor designer styles and accessories
Note: Our 3D digital fashion products are delivered instantly via email after payment confirmation, no physical shipping required.
🚚 Shipping Delivery Times
Standard Shipping (Domestic):
Estimated Delivery: 3–7 business daysCarrier: USPS, FedEx, or UPS among others
International Shipping:
Estimated Delivery: 7–14 business daysAvailable to most countriesCustoms fees may apply (see below)
Digital Products Delivery (3D Fashion Files):
Delivery: Within 10 minutes of purchaseFormat: Download link or platform accessNo shipping fees or physical item tracking needed💲 Shipping Rates
Standard (Domestic):
$4-10 flat rate (Free on orders over $500)
International:
Calculated at checkout based on destination and weight
Digital Products:
Free (delivered electronically)🌍 Customs, Duties & Taxes (International Orders)
International orders may be subject to import duties, taxes, or customs fees. These charges are the responsibility of the customer and are not included in our shipping fees. Please check with your local customs office for more details.
📦 Order ProcessingOrders are processed Monday to Sunday (Including holidays)Processing Time: 1–2 business daysYou’ll receive a tracking number via email once your order ships🚫 Delivery
📧 Questions or Shipping Issues?
If you have questions about your shipment or haven’t received your order, please contact our support team:
📩 Email: contactus@tricochainaesthetics.store
📩 Email: tricochainaestheticsstore@gmail.com
✅ SummaryProduct Type Shipping Method Delivery Time Shipping Fee Physical ApparelStandard, business days$5+ (Free over $500)
3D Digital FashionEmail, DeliveryWithin 10 minutesFREE
Thank you for shopping with us!
Triochain Aesthetics Team
Returns: Simple as 1-2
RETURN POLICY
🛍️ Return Eligibility Physical Products (Gym Wear, Sports Apparel, Outdoor Designer Styles)
You may return eligible physical items within 24 hours of delivery if:
Items are
unused
,
unwashed
, and in
original condition
Tags and original packaging are intact Proof of purchase is provided
✅ Eligible Items:
Clothing (not worn/washed)Accessories (not used)
❌ Non-Returnable Items:
3D fashion Designs
Digital Products (3D Digital Fashion Files)
Due to the nature of digital goods, all sales of 3D fashion products are final and non-refundable once the file has been delivered.
More About Returns
If you experience a technical issue, please contact us within 7 days of purchase and we’ll work with you to fix the problem or provide a replacement if necessary.
How to Start a ReturnEmail us at contactus@tricochainaesthetics.store or tricochainaestheticsstore@gmail.com🚚with:Order numberItem(s) to return or exchangeReason for return
We’ll respond with a return authorization and shipping instructionsPack your item(s) securely and ship them back using the label provided (if applicable)Customers are responsible for return shipping unless the item arrived damaged or there was an error with the order.
💵 RefundsRefunds are issued to the original payment methodPlease allow 5–10 business days after we receive your return for processingShipping fees (original & return) are non-refundable unless due to our error
Product Exchange
🔁 Product Exchange Policy
At Triochain Aesthetics Store, we strive to provide a smooth and transparent shopping experience. While we want you to be fully satisfied with your purchase, we do not offer product exchanges at this time.
Why No Exchanges?
To maintain inventory accuracy and ensure a fair process for all customers, we are unable to process item-for-item exchanges. This includes requests for different sizes, colors, or styles.
✅ What You Can Do Instead
If you received a product and would like a different size or item:
Return the original item
(if eligible under our return policy)Once your return is approved and refunded, you can
place a new order
for the desired item
This ensures you get what you need faster, and it helps us keep things running efficiently.
🛍️ Please Note: All items must meet our
conditions to be eligible for return
Digital fashion products (3D files)
are final sale and
non-returnable
If you have questions or need help placing a new order, feel free to reach out:
📧 Email: tricochainaestheticsstore@gmail.com
📧 Email: contactus@tricochainaesthetics.store
Thank you for understanding and for being part of the Tricochain Aesthetics Store community!
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